NASPA New Otani | Hotel in Yuzawa

| 8.5 (423 Reviews) |  2 Bathrooms  55 Guests
Yuzawa-machi Hotel | NASPA New Otani

Hotel in Yuzawa-machi, Yuzawa

Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

NASPA New Otani is located in Yuzawa.

This 459 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 423 reviews with the average score of 8.5 . Coming to Yuzawa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 459 Bedrooms Hotel if you want to learn more about this place in Yuzawa. These details are authentic, as they are provided by our partner, booking.com.

This NASPA New Otani in Yuzawa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NASPA New Otani”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Restaurant
Parking
  • Parking on site
  • Accessible parking
  • Free parking
  • Electric vehicle charging station
  • Private Parking
  • Parking
Activities
  • Hot tub/Jacuzzi
  • Skiing
  • Steam room
  • Sauna
  • Temporary art galleries
  • Fitness center
  • Open-air bath
  • Hiking
  • Spa facilities
  • Karaoke
  • Indoor pool
  • Game room
  • Indoor pool (year-round)
  • Public Bath
  • Hot spring bath
  • Massage
  • Fitness
  • Locker rooms
  • Spa lounge/Relaxation area
  • Cycling
  • Tennis court
  • Ping-pong
  • Tennis equipment
General
  • Air conditioning
  • Heating
  • Family rooms
  • Designated smoking area
  • Elevator
  • Wifi in all areas
  • Chapel/Shrine
  • Safe
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Dry cleaning
  • Meeting/Banquet facilities
  • Shuttle service (free)
  • Strollers
  • Shuttle service
  • Fax/Photocopying
  • Vending machine (drinks)
  • Lockers
  • 24-hour front desk
  • Ironing service
  • Daily housekeeping
  • Laundry
  • Suit press
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • BBQ facilities
Security/Safety
  • CCTV in common areas
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Skiing
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski storage
  • Ski school
  • Ski rental on site
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests with children must inform the property at time of booking. please specify how many children will be staying and their respective ages in the special request box, please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. please contact the property for more details, only skiing is is possible at the property. snowboarding is not possible.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews

Value for money:
8.35
Location:
8.64
Staff:
8.94
Facilities:
8.68
Comfort:
9.05
Cleanliness:
9.07
Walt
Mar 3, 2026 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Western Suite
Room Type: Suite
Room Size: 111 m2
2 Twin bed(s) Bed

Bathroom

Slippers, Bathtub, Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Safe, Heating, Trash cans, Air conditioning

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Media & Technology

Flat-screen TV

View

View

Bedroom

Wardrobe or closet

Room amenities

Yukata, Clothes rack

Pool and Spa

Pool towels
Japanese Suite
Room Type: Suite
Room Size: 111 m2
5 Futon bed(s) Bed

Bathroom

Slippers, Bathtub, Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Safe, Heating, Trash cans, Air conditioning

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Media & Technology

Flat-screen TV

View

View

Bedroom

Wardrobe or closet

Room amenities

Yukata, Tatami (traditional Japanese flooring), Clothes rack

Pool and Spa

Pool towels
Family Room with Tatami Area
Room Type: Family
Room Size: 50 m2
2 Twin bed(s) Bed
3 Futon bed(s) Bed
Japanese room 20 tatami
Room Type: Family
Room Size: 74 m2
9 Futon bed(s) Bed
Japanese room 20 tatami
Japanese-Style Room (12 tatami)
Room Type: Family
Room Size: 50 m2
6 Futon bed(s) Bed
Japanese-Style Room (12 tatami)
Superior Twin Room - Non Smoking
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed
Superior Fourth - Non Smoking
Room Type: Quad
Room Size: 74 m2
4 Twin bed(s) Bed
Superior Fourth - Non Smoking
Junior Suite
Room Type: Triple
Room Size: 74 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Junior Suite
Superior Twin Room - Smoking
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed
Superior Fourth - Smoking
Room Type: Quad
Room Size: 74 m2
4 Twin bed(s) Bed
Superior Fourth - Smoking
Superior Twin Room
Room Type: Twin
2 Twin bed(s) Bed
Superior Twin Room
Standard Twin Room
Room Type: Twin
2 Twin bed(s) Bed
Standard Twin Room
Room Type: Twin
2 Twin bed(s) Bed

FAQ's

Is this NASPA New Otani pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at NASPA New Otani?

Check-in time for NASPA New Otani starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the NASPA New Otani have a swimming pool?

Yes, this NASPA New Otani has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in NASPA New Otani?

Best-rates for the NASPA New Otani starts from $148 per night with includes Restaurant, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Laundry, Air Conditioner, Parking, Pool, Transportation/Shuttle, Security/Safety, Sports/Activities, Fireplace/Heating, Bar, Designated Smoking Area, Accessibility, EV Charge Station, Business Services, Skiing, Guest Services, Breakfast, Internet, Spa, Private Pool, Wellness Facilities, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is NASPA New Otani a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the NASPA New Otani wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NASPA New Otani has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the NASPA New Otani?

Based on the information reported by the owner or manager, the NASPA New Otani indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for NASPA New Otani?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD148
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