Mercure Queenstown Resort | Hotel in Queenstown

| 7.9 (1354 Reviews) |  5 Bathrooms  18 Guests
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Mercure Queenstown Resort is located in Queenstown.

This 143 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Skiing, Restaurant, and several others. This is a 4 star rated property and has over 1354 reviews with the average score of 7.9 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 143 Bedrooms Hotel if you want to learn more about this place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Queenstown Resort in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Queenstown Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Kids' meals
  • Kid-friendly buffet
  • Breakfast in the room
  • Coffee house on site
  • Bar
  • Fruit
Parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Steam room
  • Snorkeling
  • Fitness
  • Skiing
  • Walking tours
  • Bike tours
  • Cycling
  • Mini golf
  • Fitness center
  • Hiking
  • Spa lounge/Relaxation area
  • Happy hour
  • Canoeing
  • Bowling
  • Sauna
  • Hot tub/Jacuzzi
  • Diving
General
  • Smoke-free property
  • Facilities for disabled guests
  • Family rooms
  • Air conditioning
  • Elevator
  • Non-smoking rooms
  • Heating
  • Designated smoking area
  • Safe
  • Soundproof rooms
Guest Services
  • Room service
  • Dry cleaning
  • Packed lunches
  • 24-hour front desk
  • Ironing service
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Babysitting/Child services
  • Baggage storage
  • Express check-in/out
  • Suit press
  • Fax/Photocopying
  • Shared lounge/TV area
  • Tour desk
  • Car rental
  • Laundry
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Concierge
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Picnic area
  • Outdoor fireplace
  • Outdoor pool (year-round)
  • Sun deck
  • Garden
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Skiing
  • Ski storage
Spa
  • Beach chairs/Loungers
  • Kids' pool
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.82
Location:
8.55
Staff:
8.88
Facilities:
8.19
Comfort:
8.57
Cleanliness:
8.54
Flavia
Feb 23, 2026 08:00:00 AM
Review Score:   10
Netherlands
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Very impressed with this location of this gorgeous hotel and its facilities. Would recommend
See All Reviews

Room Arrangement

Room Info Facilities
Superior Lake View Room with King Bed
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Mountain view, View, Lake view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Accessible by elevator, Lower sink, Shower chair, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Standard Garden View Room with Two Double Beds
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Bathtub, Shower, Walk-in shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Pool view, View, Garden view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Accessible by elevator, Lower sink, Shower chair, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Standard Garden View Room with King Bed
Room Type: Triple
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Bathtub, Shower, Walk-in shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Pool view, View, Garden view, Inner courtyard view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Accessible by elevator, Lower sink, Shower chair, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Superior Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Mountain view, View, Lake view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Accessible by elevator, Lower sink, Shower chair, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Standard Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Mountain view, View, Lake view, River view

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Accessible by elevator, Lower sink, Shower chair, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Check Hotel Availability
Nightly rates from:
USD119
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