Mercure Queenstown Resort | Hotel in Queenstown

| 7.9 (1358 Reviews) |  5 Bathrooms  18 Guests
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Mercure Queenstown Resort is located in Queenstown.

This 143 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Spa, Pool, and several others. This is a 4 star rated property and has over 1358 reviews with the average score of 7.9 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 143 Bedrooms Hotel if you want to learn more about this place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Queenstown Resort in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Queenstown Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Fruit
  • Coffee house on site
  • Snack bar
  • Kid-friendly buffet
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Kids' meals
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking
Activities
  • Cycling
  • Hiking
  • Spa lounge/Relaxation area
  • Steam room
  • Fitness
  • Fitness center
  • Diving
  • Snorkeling
  • Bike tours
  • Happy hour
  • Canoeing
  • Skiing
  • Sauna
  • Mini golf
  • Walking tours
  • Bowling
  • Hot tub/Jacuzzi
General
  • Facilities for disabled guests
  • Family rooms
  • Designated smoking area
  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Elevator
  • Soundproof rooms
  • Safe
  • Smoke-free property
Guest Services
  • Vending machine (snacks)
  • Laundry
  • Express check-in/out
  • Babysitting/Child services
  • Vending machine (drinks)
  • Car rental
  • Baggage storage
  • Tour desk
  • Daily housekeeping
  • Dry cleaning
  • Ironing service
  • Room service
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Packed lunches
  • Fax/Photocopying
  • Suit press
  • Concierge
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor fireplace
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Picnic area
  • Garden
  • Outdoor furniture
  • Terrace
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski storage
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Kids' pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.82
Location:
8.55
Staff:
8.88
Facilities:
8.19
Comfort:
8.57
Cleanliness:
8.54
Laurence
Feb 18, 2026 08:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Lake View Room with King Bed
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed
Superior Lake View Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Conditioner, Shower, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Safe, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Mountain view, Lake view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Raised toilet, Shower chair, Lower sink

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Standard Garden View Room with Two Double Beds
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Walk-in shower, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Safe, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Pool view, Garden view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Raised toilet, Shower chair, Lower sink

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Standard Garden View Room with King Bed
Room Type: Triple
Room Size: 23 m2
1 King bed(s) Bed
Standard Garden View Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Walk-in shower, Conditioner, Shower, Free toiletries, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Safe, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Pool view, Garden view, Inner courtyard view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Raised toilet, Shower chair, Lower sink

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Superior Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed
Superior Lake View Room with Two Queen Beds

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Safe, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Mountain view, Lake view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Raised toilet, Shower chair, Lower sink

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Standard Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet

General

Ironing facilities, Smoke Alarm, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Safe, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Mountain view, Lake view, View, River view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Raised toilet, Shower chair, Lower sink

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free spa access, Concierge services, Free gym access
Check Hotel Availability
Nightly rates from:
USD146
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