Is this Hacienda AltaGracia, Auberge Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hacienda AltaGracia, Auberge Collection have a swimming pool?

Yes, this Hacienda AltaGracia, Auberge Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda AltaGracia, Auberge Collection?

Best-rates for the Hacienda AltaGracia, Auberge Collection starts from $1,937 per night with includes Designated Smoking Area, Sports/Activities, Restaurant, Parking, Transportation/Shuttle, Guest Services, Barbecue/Outdoor Cooking, Laundry, Toiletries, Entertainment, Hot Tub, Air Conditioner, TV, Accessibility, Spa, Bar, Kitchen, Pool, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hacienda AltaGracia, Auberge Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda AltaGracia, Auberge Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda AltaGracia, Auberge Collection has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda AltaGracia, Auberge Collection?

Based on the information reported by the owner or manager, the Hacienda AltaGracia, Auberge Collection indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda AltaGracia, Auberge Collection?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hacienda AltaGracia, Auberge Collection | Hotel in Cajón

| 9.8 (36 Reviews) | 1 Bathroom

Santa Teresa Hotel | Hacienda AltaGracia, Auberge Collection

Hotel in Santa Teresa, Cajón

Luxury hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Valet parking is free. Additionally, an indoor pool, 2 poolside bars, and 2 bars/lounges are onsite.
Hacienda AltaGracia, Auberge Collection offers 50 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Ceiling fan

Egyptian cotton sheets

Blackout drapes/curtains

Hypo-allergenic bedding

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

Iron/ironing board (on request)

Laptop-friendly workspace

Turndown service

Free local calls

Desk

Laptop-compatible safe

Restaurant dining guide

Desk chair

Separate sitting area

Window screens

Breakfast

3 restaurants and 1 coffee shop/cafe

Room service available

Coffee/tea in common area(s)

2 poolside bars and 2 bars/lounges

Free bottled water

Coffee/tea maker

Free minibar (some items)

Wet bar

Parking

Area shuttle (surcharge)

Free valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Accessibility

No elevator (single level property)

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible spa

This property does not have elevators

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Activities

Horse riding

Rafting

Ecotours

Ziplining

Ropes course

Arcade/game room

Horse riding/rentals

Sauna

Children's pool

Bicycle rentals

Mountain biking

Full-service spa

Steam room

Yoga classes

Private picnics

Helicopter/airplane tours

Fitness center

2 hot tubs

Indoor pool

2 outdoor pools

Entertainment

50-inch LED TV

Premium channels

Digital channels

General

Reception hall

Gift shop/newsstand

Front-desk safe

Library

Spanish

English

Couples dining

Designated smoking areas

Guest Services

Children's books

Free cribs/infant beds

Highchair

Art supplies

Arcade/game room

Snack bar/deli

Children's pool

Separate living room

Babysitting (surcharge)

Children's games

In-room child care (surcharge)

Laundry facilities

Indoor pool

2 outdoor pools

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Luggage storage

Laundry facilities

24-hour front desk

Outdoors

Pool sun loungers

Garden

BBQ grill(s)

Terrace

Picnic area

Pool umbrellas

Pool cabanas (surcharge)

Furnished balcony or patio

Spa

Detox wraps

Ayurvedic treatments

Hot tub

Massage - hot stone

6 treatment rooms

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Outdoor treatment areas

Massage - sports

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

Body scrubs

Massage - Swedish

Aromatherapy

Thalassotherapy

Massage/treatment rooms

Policies

Check-in

Check-in time starts at 2:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 375 per vehicle (roundtrip, maximum occupancy 6) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Shannon

Sep 18, 2025 01:11:10 AM

Review Score: 10

Summary: Amazing stay!

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Room (Casita Grande) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Double Room (Casita) Room Size: 788 square feet m² 2 Queen Beds	General Square feet - 788, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Ping - 22, Shower only, Extra bed count 0, Mountain view, Number of bathrooms - 1, Square meters - 73, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Casita) Room Size: 788 square feet m² 1 King Bed	General Square feet - 788, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Ping - 22, Shower only, Mountain view, Extra bed count 1, Number of bathrooms - 1, Square meters - 73, Rollaway/extra beds (free), Bed count minimum 1, Bed count maximum 1
Grand Room (Casa Grande con Piscina) Room Size: 1798 square feet m² 3 Queen Beds and King Bed	General Number of living rooms 0, Hydromassage showerhead, Dining table, Number of bedrooms - 0, Ping - 51, Mountain view, Extra bed count 1, Number of bathrooms - 1, Rollaway/extra beds (free), Separate bathtub and shower, Square feet - 1798, Private plunge pool, Bed count maximum 3, Square meters - 167, Bed count minimum 3
Room (Casa con Piscina) Room Size: 1314 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Dining table, Number of bedrooms - 0, Mountain view, Extra bed count 1, Square meters - 122.3, Number of bathrooms - 1, Rollaway/extra beds (free), Separate bathtub and shower, Ping - 37, Square feet - 1314, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Room (Casa) Room Size: 1314 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Shower only, Mountain view, Extra bed count 1, Number of bathrooms - 1, Rollaway/extra beds (free), Ping - 37, Square feet - 1314, Bed count minimum 1, Square meters - 122, Bed count maximum 1
Grand Room (Casa Grande) Room Size: 1815 square feet m² 3 King Bed and Queen Beds	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Ping - 51, Mountain view, Extra bed count 1, Number of bathrooms - 1, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 169, Bed count maximum 3, Square feet - 1815, Bed count minimum 3
Room (Casona con Piscina) Room Size: 1798 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Dining table, Number of bedrooms - 0, Ping - 51, Mountain view, Extra bed count 1, Number of bathrooms - 1, Rollaway/extra beds (free), Separate bathtub and shower, Square feet - 1798, Private plunge pool, Square meters - 167, Bed count minimum 1, Bed count maximum 1