Is this Nishi Ward hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nishi Ward hotel?

Check-in time for Nishi Ward hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nishi Ward hotel have a swimming pool?

Yes, this Nishi Ward hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nishi Ward hotel?

Best-rates for the Nishi Ward hotel starts from $71 per night with includes Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Breakfast, Restaurant, Internet, Air Conditioner, Parking, Wheelchair Accessible, Security/Safety, Sports/Activities, Accessibility, Business Services, Bedding/Linens, Child Friendly, Kitchen, Laundry, Pool, TV, Spa, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Nishi Ward hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nishi Ward hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nishi Ward hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nishi Ward hotel?

Based on the information reported by the owner or manager, the Nishi Ward hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nishi Ward hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Mercure Lake Hamana Resort & Spa | Hotel in Hamamatsu

| 8.0 (618 Reviews) | 1 Bathroom

Nishi Ward Hotel | Grand Mercure Lake Hamana Resort & Spa

Hotel in Nishi Ward, Hamamatsu

Hotel with free parking, steps from Lake Hamana
Along with a restaurant, this smoke-free hotel has spa services and a seasonal outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Grand Mercure Lake Hamana Resort & Spa offers 369 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Hamamatsu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Private bathroom

Free toiletries

Toilet paper

Towels

Bathtub or shower

Toothbrush and toothpaste

Bidet

Bedroom

Air conditioning

Heating

Bed sheets

Safe

Slippers

Phone

Iron/ironing board (on request)

Breakfast

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3872-3872 for adults and JPY 1997-1997 for children

1 restaurant

Refrigerator

Parking

Wheelchair-accessible parking available

Free roundtrip train station shuttle from 2:00 PM - 5:00 PM

Free self parking on site

Train station shuttle at scheduled times

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Activities

Hot springs

Children's pool

Spa services

Shopping

Arcade/game room

Seasonal outdoor pool

Entertainment

Satellite channels

Flat-screen TV

General

Meeting rooms

Front-desk safe

Newspapers in lobby

Elevator

Vending machine

English

Japanese

Smoke-free property

Guest Services

Children's pool

Laundry facilities

Refrigerator

Arcade/game room

Seasonal outdoor pool

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Spa

Massages

Outdoor mineral hot springs (onsen)

Indoor mineral hot springs (onsen)

Separate men/women areas in public bath

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 3872 to 3872 for adults, and jpy 1997 to 1997 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Additional fees may apply to children for items such as extra bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: paypay, merpay, and wechat pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash

Reviews

kohei

Jan 6, 2026 12:54:27 PM

Review Score: 6

Summary: hospitality, congestion with elevators

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Twin Beds (Shower Booth) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Classic Room, 2 Twin Beds, Accessible Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Classic Suite, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Standard Room (Modern Japanese Style) Room Size: m² 3 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Superior Room with 2 single beds and 1 extra bed Room Size: m² 4 Twin Beds and Double Sofa Beds	General Bed count minimum 4, Bed count maximum 4
Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view Room Size: m² 5 Twin Beds and Twin Futons	General Bed count minimum 5, Bed count maximum 5
Classic Room, Multiple Beds (Japanese Western Style) Room Size: m² 3 Twin Beds and Double Sofa Bed	General Bed count maximum 3, Bed count minimum 3
Standard Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Classic Room, Japanese style, 4 futon beds, Ocean/Sea view Room Size: m² 3 Twin Beds	General Bed count maximum 3, Bed count minimum 3
Classic Suite, Multiple Beds (Japanese Western Style) Room Size: m² 4 Twin Beds	General Bed count minimum 4, Bed count maximum 4
Superior Room, 3 Twin Beds Room Size: m² 3 Twin Beds	General Bed count maximum 3, Bed count minimum 3
Classic Room with 2 single beds and 2 extra beds Room Size: m² 4 Twin Beds and Double Sofa Beds	General Bed count minimum 4, Bed count maximum 4
Classic Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1
Classic Suite, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Classic Room with 2 single beds and 2 extra beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Executive Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Classic Room, Japanese style, 4 futon beds, Lake view Room Size: m² 4 Twin Futons Bed	General Bed count minimum 4, Bed count maximum 4